Assistant Clinic Director

As an Assistant Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Assistant Clinic Director will support in the opening of a new Ellie clinic in New Haven / North Haven / Hamden / Cheshire area.

AD is responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This role supports the Clinic Director and clinic staff, assists with staffing needs, supports hiring, provides resource support, performs administrative oversight and leads outreach activities in the local community.

During build-out of new site, AD will train a few days a week in Glastonbury, CT with CD.

Ellie was proudly founded on the principle of de-stigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We are seeking an Assistant Director that will help us build a strong company culture and connect Ellie to the community.

We Offer

• Unique pay model with industry leading compensation
• Comfortable, furnished offices and clinic environment
• A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
• Available benefit package including Medical, Dental, Life, LTD / STD benefits
• PTO, company holidays and access to free CEU library
• Additional benefits and perks

Tasks & Responsibilities

Supervision and Consultation

• Participate in the weekly Clinic Director meeting
• Lead clinical weekly staff meeting
• Provide 1 : 1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Administrative

• Monitor, maintain / improve clinic capacity and patterns with focus on productivity of the clinic staff
• Support clinic staff development through supervisions and staff meetings
• Partner with CD to support administrative changes as needed
• Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding
• Work with CD to maintain healthy patient bill balances
• Coordinate office supply orders with Clinic Director

Clinic Oversight

• Assist CD with monitoring and managing clinic office schedules
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders
• Check clinic performance data weekly and assist CD with identifying opportunities to improve clinic functioning and quality of client care
• Maintain agreed upon clinical client caseload
• Serve as back-up for CD when they are out of the office
• Additional duties as assigned

Community Outreach and Marketing

Lead outreach and marketing to develop Ellie brand in the local community

Support caseload build for clinic staff by providing guidance, coaching and local community outreach

Required Skills / Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed with a CT -issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP)
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record systems
• Credentialed and contracted with major Insurance payors (preferrable)

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d / b / a Ellie Mental Health , Ellie MSO, LLC, or Ellie FAM LLC.

Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling.

Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota.

This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities.

For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity / expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.