Benefits :
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Parental leave
- Signing bonus
ROLE DESCRIPTION :
As Customer Service Manager with Jason Bustos State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.
By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
Jason Bustos State Farm is eager to bring aboard your collaborative presence.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS :
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
- Experience in customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
BENEFITS :
- Paid time off (holidays and personal / sick days)
- Salary plus commission / bonus
- Growth potential / opportunities for advancement within my agency
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Office Representative - State Farm Agent Team Member
Are you a people person with a knack for building rapport? Do you thrive in dynamic, customer-centric environments? If you're nodding along, consider joining our team as a valued member of a State Farm independent contractor agent's office! Our agents exclusively offer State Farm insurance a...
Account Associate - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Office Representative - State Farm Agent Team Member
As a State Farm team member for Kevin Best - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position is with a State Farm independent contractor agent, not with State Farm Insurance...
Customer Service Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. As an Agent Team Member, you will receive. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs...
Customer Service Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of full-time or part-time (at least 30 hours) Customer Service Representative - State Farm Agent Team Member. This position is with a State Farm independent contractor agent, not with State Farm I...
Taco Bell - Team Member: Service Champion - Urgently Hiring
Position Mission: The mission of the Team Member Service Champ is to deliver exceptional customer service and maintain a clean, welcoming environment for all guests. This role is critical in ensuring customer satisfaction by providing friendly, accurate, and efficient service both in-store and throu...
Account Manager - State Farm Agent Team Member
Are you a people person with a knack for building rapport? Do you thrive in dynamic, customer-centric environments? If you're nodding along, consider joining our team as a valued member of a State Farm independent contractor agent's office! Our agents exclusively offer State Farm insurance and finan...
Customer Relations Representative - State Farm Agent Team Member
As a Customer Relations Representative - State Farm Agent Team Member with Erin LeVan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordina...
Receptionist - State Farm Agent Team Member
As a Receptionist - State Farm Agent Team Member with Erin LeVan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agenc...