Role : PC Support Specialist
Our Vision : Workrise is where the best workers power the world’s most successful projects. We are united by a common mission : to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work done.
Position Description :
- Document and ensure network and system architecture best practices are followed.
- Coordinate with other groups in the company (local operations, corporate, construction I&E, etc.) on projects, support, and standardization.
- Participate in projects to ensure an on-time completion utilizing in-house staff and vendors when necessary.
- Assist in supporting iWAN network, security appliances, and field communications equipment.
- Support the business by solving user-submitted help desk requests.
- Participate in the network outage rotation.
Requirements :
- 3-5 years of experience in supporting Microsoft desktop and server environments.
- 3-5 years of experience with configuration and troubleshooting Cisco networking equipment.
- Experience with point-to-point and point to multi-point wireless technology
- Familiar with routing protocols : BGP, OSPF
- Experience with network security concepts and design.
- Experience with industrial radio networks / equipment and connecting SCADA hardware (RTU, PLC, etc.)
- Excellent problem-solving skills.
- Able to explain and communicate problems and solutions clearly to non-technical users while being a part and working on a remote team
- Travel required 40%.
Position Details :
- Location : Hastings, TX
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