Rockland Trust is seeking a Home Equity Loan Closer to join the team in the Middleboro Office! This position is responsible for the accurate and timely completion of home equity line and home loan closing packages and all other associated loan closing documents processed through the business unit.
The jobholder must be detail oriented with an ability to prioritize and multi-task. Completing closings includes, property title review, gathering closing conditions, managing and monitoring a closing calendar and clear concise communication with internal and external customers.
Responsibilities include but are not limited to :
- Ensure compliance with state and federal regulations
- Maintain, manage and monitor a working queue and pipeline
- Work closely with Retail Branch and other business units to provide product, workflow, process and technology guidance to ensure an exemplary customer experience
- Create accurate closing packages, disclosures and modifications within regulatory timeframes
- Assist with post-closing review of completed closing packages and resolve any issues or deficiencies
- Schedule home equity line / loan closings with customers / branches and update / maintain the home equity shared closing calendar
- Review and monitor home equity closing reports to ensure all files are scheduled to close in a timely manner
- Develop and maintain relationships with vendors and business partners
- Review and approve various legal documents and processes related to loan closings
- Perform a detailed analysis of the completed title / vesting reports to ensure a secure lien on the collateral property.
- Assist in other areas of department when necessary
Skills
- Strong written and verbal communication skills
- Ability to establish and maintain effective working relationships with customers, vendors, branch staff and coworkers
- Ability to work independently and in a team environment
- Able to follow complex procedure / process documents
- Must be detail oriented, organized and must be able to keep pace with a busy, fast pace environment
- Must have knowledge in regulations pertaining to residential and consumer lending including, TRID, FLOOD, and HMDA
- Must have knowledge and experience using various banking technologies
Qualifications / Required Experience :
- Prior Loan Closing / Processing or Lending experience required
- Must have an understanding of home equity and consumer products, documentation and regulatory requirements
- Proficiency in Microsoft Word, Excel, Outlook and SharePoint, DocuSign and lending platform technology
- Job holder must attend 2-3 month in-office training. Upon satisfactory completion of training, a hybrid work schedule may be allowed.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance.
Benefits include : Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.