At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Why Planet Fitness?
Each of our employees receive :
- Complimentary Back Card Membership
- Company Facilitated Training
- Advancement Opportunities
- Rewards and Recognition Programs
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
- Will occasionally encounter toxic chemicals during shift.
Member Services Representative
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Member Services Representative
Learns to recognize member's needs for services, and presents and refers them appropriately. Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at. You will be given the op...
Member Services Representative
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Member Services Representative
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Member Services Representative
Learns to recognize member's needs for services, and presents and refers them appropriately. Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at. You will be given the opportunit...
Member Services Representative
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Night Shift Crew Member
Career Superior by working with Superior People and Superior Products.Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards? Join our team!.This position will be expected to work closing shifts.Deliver Fast/Courteous Service.Maintain a...
Team Member - Cashier
We'd like to talk with you about joining our team. ...
Front Counter Crew Member
Dairy Queen - 8770 S Howell Ave #1 [Counter Attendant / Crew Member] As a Front Counter Crew Member at Dairy Queen, you'll: Enthusiastically greet and welcome fans to the Dairy Queen brand; Assist fans with menu navigation and product ingredient questions; Strive to exceed fan expectations and deliv...
Team Member
Arby's Restaurant - 122 N Pioneer Rd Suite C [Restaurant Associate / Team Member] As a Team Member at Arby's, you'll: Help operate the restaurants on a day to day basis; Ensure that your service will keep customers coming back for more; Take customer orders; Prepare food made to order; Clean the din...