Housing Case Manager

Job Description

Job Description

The Housing Case Manager position exists to provide case management services to participants in the Rapid Re-Housing (RRH) programs.

The goal of the program is for participants to be able to pay full rent in a market rate unit after being in the program by receiving case management, education and employment assistance, health and wellness support, and a focus on increasing income.

Ensures participants meet the eligibility criteria of the Rapid Re-Housing program, i.e., homelessness status, income verification, etc.

and any additional needs are met while receiving YWCA assistance. These duties are performed both in a general office environment and in the field and community where program participants reside.

Position Duties & Functions

• Facilitation of Direct Services
• Facilitates direct services and housing assistance for the Rapid Re-Housing program (e.g. intake, counseling, advocacy, deposit and rental assistance, referrals, and case management, etc.)
• Facilitates screenings, assessments, safety and financial planning and referrals for all participants in the program
• Assist with participant identifying and locating housing and services that will help them implement their goals.
• Work with participants to enroll in public benefits to which they are entitled
• Teach practical financial skills, including developing a household budget, paying bills in a timely manner, and opening and maintaining a bank account
• Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors).
• Assist participants in development of a strength-based / solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency;

develop an effective, timely referral network in order to ensure ongoing direction and support as needed.

• Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
• Monitors data security and ensures consistent implementation daily
• Facilitates existing partnerships, collaborations, and relationships with other agencies or providers to ensure the best delivery of services to participants in our Rapid Re-Housing program (e.

g. Landlords, CILO for disabilities, Lewis Center for housing, etc.)

• Builds new partnerships, collaborations, and relationships with other agencies or providers to acquire the best services for participants in the Rapid Re-Housing.
• Facilitates at least 2 community education or professional trainings in the community annually to promote our Rapid Re-Housing Program.
• Maintains accurate, complete, and up-to date participant files and case notes; Osnium and Homeless Management Information System (HMIS) entry and all other requirements to ensure accurate statistical data.
• Prepare reports and other paperwork per established program standards.
• Work closely with staff and case managers in other programs (e.g. Harmony House, Outreach, etc.)

Skills & Abilities

• Must be knowledgeable of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Must have excellent verbal and written communication skills
• Must be prompt; timely and responsive to needs of fast-paced organization
• Must be able to handle confidential information discretely
• Must be able learn quickly and have strong problem solving and critical thinking skills.
• Must be able to work independently and with diverse populations and able to meet clients in their homes
• Requires knowledge and belief in Housing First philosophy and strategies.
• Must maintain a positive work environment
• DCF Domestic Violence Program Core Competency and privilege status obtained within first 90 days.

Education

Bachelor’s degree in Social Work, Criminal Justice, Sociology, Psychology, or related Human Service field

Experience

• Minimum 1 -year experience of case management, preferably with individuals or families impacted by homelessness, those experiencing domestic violence, or participants working impacted by trauma, providing advocacy and / or housing services and familiarity with community resources, networking and collaboration
• Minimum 1 -year experience utilizing client database systems (i.e. Osinum, Homeless Management Information System (HMIS) or similar data systems) for data entry and reporting preferred
• Familiarity with HUD Continuum of Care (CoC) Program regulations
• Bilingual preferred
• Must have a valid driver’s license

SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS :

• Ability to exert physical effort which may involve some lifting, carrying, pushing and / or pulling of objects and materials of light weight (up to 20 pounds), bending, stooping, stretching, squatting, and sitting.
• Minimal travel required in the Palm Beach County area.

Job Type : Full-time

Benefits :

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule :

8 hour shift

Education :

Bachelor's (Required)

License / Certification :

Driver's License (Required)

Company Description

Nonprofit organization dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Company Description

Nonprofit organization dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.