Job Description
Job Description
State Farm Agency, located in Chicago, IL has an immediate opening for a Bilingual (Spanish / English) Customer Service Representative.
Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain a Property and Casualty Insurance license.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to :
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What we provide
- Hourly pay
- Commissions (performance based)
- Matching 401K
- PTO / Vacation
- Health
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements
- Bilingual (Spanish / English)
- Insurance Customer Service Experience
- Property & Casualty and L / H licenses preferred.
- Excellent Customer Service skills
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Ability to multi-task
- Ability to effectively relate to a customer
- Property & Casualty license (must be able to obtain)
- Life & Health license (must be able to obtain)
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