The Senior Manager, IT manages multiple teams of associates and managers that develop, implement, and / or support technology solutions for several business functions.
Working with leadership to ensure the operational stability of technology systems and that technology solutions meet the needs of the company, the Senior Manager, IT has the following responsibilities and duties :
Manage technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
Oversee the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
Resolve complex problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
Communicate activity statuses with technology teams, peers, senior management, and end-users.
Provide management, coaching, and feedback to associates and managers, including assessing performance and providing strategic guidance and direction on work-related activities.
Supervises Software Quality QA Analysts and Testers
Review operational processes and recommends changes when needed.
Work with leadership to align technology resources to appropriate projects and workstreams.
Partner with senior management to develop and recommend short- and long-term technology improvements and initiatives for the organization.
Minimum Requirements
Bachelor’s Degree or equivalent in Computer Science, Process Engineering or a related field with 7 years of experience in offered or similar position involving QA for software solutions development.
Stated experience must include 3 years of QA management experience.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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