Job Description
Team Leaders help people thrive at work by delivering in-line leadership that has a direct impact on the customer experience through quality and on-time delivery.
Strategies for this include escalating problems quickly, troubleshooting issues to resolution, and keeping production moving in collaboration with the Group Leader.
Team Leaders play a vital role in sustaining the health of the entire supply chain.
Responsibilities
Daily Workload
- Manage daily workload to ensure on-time delivery and daily goals.
- Lead huddles and help foster positive team morale.
- Update the team board with charts, goals, and other information as needed.
- Track quality, efficiency, delivery, safety with clear alignment to daily / weekly action items.
- When needed, work in the line to help the team meet production goals.
- Report safety / environmental compliance issues and assist with safety investigations as needed.
Abnormalities
- Respond to and track abnormalities (, on a time bucket board, in the QED system).
- Escalate and help resolve abnormalities as needed.
Standardized Work
- Help define, follow, and reinforce the execution of standardized work.
- Conduct audits on defined standardized work.
Leadership
- Use and follow Leader Standard Work.
- Provide on-the-spot feedback and monthly in-line coaching to every team member; take notes and follow-up on action items when needed.
- Regularly check and respond to emails, Teams messages, Jiras, and other communication as needed.
- Collaborate with the Group Leader about individual and team performance, abnormalities, improvement projects, training needs, and other matters as applicable.
- Cover huddles and other responsibilities when the Group Leader is unavailable.
Improvements / Problem-Solving
- Respond to improvement ideas using Jira and escalate issues as needed.
- Help with root-cause analysis, resolve issues, make improvements, and enhance communication.
- Participate and help with strategy deployment, improvement, and cost-savings projects; present project results to leadership.
Job Requirements
Required Qualifications
- Basic computer skills
- Effective written and verbal communication skills
- Effective problem-solving and troubleshooting skills
Preferred Qualifications
- 6-months experience working in a manufacturing environment
- Trained in the job skills required in the area of responsibility
- Demonstrated ability to lead a team or project
- Demonstrated ability to foster positive team morale
- Has motivation to learn, develop, and grow
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