Position Overview :
Extron Application Engineers provide tier two support for Extron products and technologies to a well-established base of professional audiovisual integrators and engineers.
Applications Engineers interface with customers through phone and e-mail correspondence to provide support for our products and services, and to ensure complete customer satisfaction.
Applications Engineers also work with the sales team as a technical advisor for Extron product applications, product recommendations, and systems design.
Responsibilities :
- Maintain in-depth knowledge of Extron products and technologies.
- Identify solutions for technical support scenarios, product selection and system design for audio visual system applications.
- Assist customers by providing technical information and support for Extron products and technologies.
Qualifications :
- BSEE / BSCE Degree or similar degree. New graduates welcome!
- Ability to communicate concise and comprehensible presentations to small and large groups.
- Expertise on MS Suites including Word, Outlook, Excel and Power Point.
- Strong communication, interpersonal and organizational skills.
- Ability to work well in a fast-paced professional office environment.
- Some travel may be required.
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