Purpose of Position
- Reporting to the Director, UX Research + Design, the Senior UX Product Designer is a visual problem solver, an attentive listener, and a team player;
- able to collaborate across teams and stakeholders. This individual is responsible for articulating the NetJets visual design language across digital channels, contributing to the design system;
and is accustomed to framing problems and solutions from the user’s point of view. This position can be based out of Columbus, OH or Chicago, IL.
Tasks and Responsibilities
- Collaborate closely with stakeholders, product, marketing, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crewmembers, Agents, and corporate teams
- Create wireframes, prototypes, and designed components that are accessible and can be applied across digital channels; creating new products and enhancing older products
- Apply design thinking to solutions with a mobile-first, but not mobile-only mindset
- Contribute to the build-out and evolution of the NetJets design system
- Embrace UI / UX design best practices and methods
- Advocate for and be the voice of the user throughout the product design process from discovery through delivery
- Participate in research activities for discovery and validation of solutions
- Synthesize user feedback, research, analytics, and business requirements into seamless and frictionless user experiences across our digital product portfolios
- Collaborate with Marketing Brand team to deliver user-centric solutions that enable connections in an on-brand way
- Embrace our open culture of optimism, curiosity, and rapid experimentation
Education
Bachelor's in Computer Science or related field
Certifications and Licenses
Years of Experience
4-6 years of experience
Core Competencies
Service-OrientedCuriosityCollaborationAdaptabilityStrives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
- Bachelors’ degree in visual design, computer science, HCI / Human factors, or similar preferred
- 4-6 years of web design and / or usability experience, with a solid understanding of user interface design, design systems, and brand standards
- Proficiency with modern design and collaboration tools such as Figma, Miro, Adobe CC, and others
- Experience designing for native iOS / Android / responsive web, and familiarity with Apple human interface guidelines and Material design standards
- Excellent communication and organization skills
- Familiarity with capabilities and limitations of web technologies such as HTML, JavaScript, and CSS
- Experience using Figma for file management; creating high-fidelity UI design; creating and managing component libraries, foundational styles, and design tokens;
interactive prototype creation and presentation; feedback through commenting
- Experience working with design systems
- Experience designing for web accessibility
- Ability to demonstrate a robust portfolio of products spanning enterprise and consumer applications
- Familiarity with agile / scrum processes and best practices
- Comfortable with ambiguity and iterating solutions from low to high fidelity
- Ability to lead by example, and learn from anyone in the organization
- Travel - up to 25%
Bonus Qualifications :
- Demonstrated experience with motion design, micro-interactions, and animations
- Experience with service design / service blueprints / customer journey mapping and flows
- Experience communicating with video for demos and concept storytelling
- Experience participating in design research for discovery and validation
30+ days ago