PICK-UP AND DELIVERY DRIVER - BMW SACRAMENTO

Pick-Up and Delivery Driver - BMW Sacramento

Sacramento, CA Service Service Responsibilities and Qualifications : SUMMARY

Delivery of vehicles and maintaining entire dealership appearance.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Follow all rules of the road, speed limits and applicable traffic laws.
• Respond to store requests for transportation needs.
• Coordinate with requesting store for delivery times and vehicles.
• Deliver vehicles to customers or events in a timely manner.
• Inspect vehicles prior to departure for damage or potential customer service issues.
• Deliver vehicles to customers with no damage or potential customer service issues.
• Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards
• Collect any items needs from the customer and return them to the selling store
• Have customers sign any necessary documentation and return to selling store
• Document miles and time driven on the appropriate forms.
• Communicate any customer concerns directly with selling store Sales Management.
• Communicate needs and suggestions for improvement to upper management.
• Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards.
• Cleans and refurbishes new and used automobiles. Conforms to dealership and / or manufacturer specifications and time allowances.
• Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs.
• Applies wax to auto body, and wipes or buffs surface.
• Vacuums interior of vehicles to remove loose dirt and debris.
• Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices.
• Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals.
• Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents.
• Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures Delivery do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
• Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
• Uses proper eye, hand, and body protection when using products that require protection.
• Fills vehicle with fuel.
• Applies dressing on tires and tire wells.
• Maintains showroom and stock vehicles in clean and presentable condition at all times.
• Ensures proper stickers are displayed in the vehicle's window.
• Removes all window stickers on sold vehicles.
• Keeps work area neat and clean.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other duties may be assigned as necessary.

MINIMUM REQUIREMENTS

• Ability to communicate effectively.
• Independently motivated with the ability to work within a team environment.
• Excellent customer service / satisfaction skills.
• Professional appearance
• Clean DMV.
30+ days ago