About us
We are customer-centric, engaging, professional and our goal is to have a fun, energetic environment that is an enjoyable place to work.
I want to work alongside those who are equally committed to excellence and personal achievement, with tremendous career and growth potential within our office and the overall industry.
We offer careers, not jobs and the best part is the only limit to your income is the effort you put into it..
Our work environment includes :
- Modern office setting
- Growth opportunities
- On-the-job training
- Company perks
- Lively atmosphere
ROLE DESCRIPTION :
As a Customer Relations Representative - State Farm Agent Team Member with Joel Mermelstein - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Schedule appointments, identify customer needs, and market appropriate products and services.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Manage customer communication workflow and ensure office targets are met.
- Perform other duties as assigned.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS :
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Mileage reimbursement
Paid time off
Paid training
Parental leave
Travel reimbursement
Vision insurance
Customer Relations Representative - State Farm Agent Team Member
As a Customer Relations Representative - State Farm Agent Team Member with Joel Mermelstein - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, co...
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Customer Relations Representative - State Farm Agent Team Member
As a Customer Relations Representative - State Farm Agent Team Member with Joel Mermelstein - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, co...
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Account Associate - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Account Associate - State Farm Agent Team Member
Work along side your agency's team to ensure successful long-lasting customer relations. Develop multi-lines leads, schedule appointments, identify customers needs. Work with the agent to establish and meet marketing goals. Ability to effectively relate to a customer. ...
Account Manager - State Farm Agent Team Member
Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. As an Agent Team Member, you will receive. Use a customer-focused, needs-based review process to educate customers about insurance options. Provide prompt, accu...