A company is looking for a CCAIP Platform Support Team Lead to manage a support desk team for a Google CCAI customer.Key ResponsibilitiesManage and direct a CCAIP instance, ensuring scalability, reliability, and performanceLead a support team focused on CCAIP operations and maintain strong customer relationshipsDiagnose and resolve technical issues while overseeing support documentation and processesRequired Qualifications5+ years of experience managing or supervising support / helpdesk teams3+ years of experience with cloud infrastructure and applications, ideally in GCPExperience with call center / PBX systems (Cisco, Genesys, etc.
Proficiency in programming languages such as Python, Java, or C++Must be a US Citizen and located in the United States
CCAIP Platform Support Team Lead
A company is looking for a CCAIP Platform Support Team Lead to manage a support desk team for a Google CCAI customer. ...
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US Citizen, GC Holders or Authorized to Work in the US....
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