Operations Business Analyst

Location :

2721 N Central Ave, Phoenix, Arizona 85036 United States of America

Company : Oxford Life Insurance Company

Primarily responsible for training to assume a management role to maintain the daily operations at Oxford Life. Must take a hands-on approach to learn and utilize leadership skills to assume responsibility at any time.

Must learn to ensure the company operates in an efficient and profitable manner while facing different and new challenges every day.

Will be provided with a hands-on learning environment as well as receive the guidance, mentoring, and support needed to successfully transition to a Manager.

Responsibilities

• Ensures compliance with established internal control procedures by examining records,
• reports, operating practices, and documentation
• Understands financial statements to create action plans to manage costs.
• Conducts financial report analysis and cost control related to operations.
• Accountable for coordinating with various internal departments (i.e. accounting, sales,
• operations and marketing) to ensure customer satisfaction.
• Ensure policy and processes are followed to optimize costs and minimize overhead.
• Effectively develop and lead employees to increase productivity and morale.
• Provide support as needed in the various areas.
• Resolves all day-to-day operational needs, often completing a variety of tasks in. addition
• those listed within these responsibilities as necessary for efficient operations.
• Updates job knowledge by participating in educational opportunities, reading
• professional
• publications, or participating in professional organizations.
• Supervises, trains, provides guidance to, assigns duties to, coaches, counsels, disciplines,
• reviews, and assists team members.
• Assists office staff in completing daily duties in a timely manner as necessary.
• Prepares and completes action plans, implementing detailed schedules to ensure targeted
• deadlines are met.
• Implements productivity, quality, and customer-service standards to maintain a high 1 quality
• standard for operations processes and procedures.
• Resolve problems, completes audits, identifies trends, and reports important or otherwise
• relevant operations information and recommendations to the corporate office.
• Maintains a safe and healthy work environment by establishing, following, and enforcing
• standards and procedures that comply with company and legal regulations.

Skill Requirements

• Ability to learn quickly, recall key details, and willingness to ask questions as needed.
• Ability to prioritize, multi-task, and meet deadlines in fast paced environment.
• High degree of accuracy and attention to detail.
• Strong understanding of customer service, process analysis, and procedural improvement.
• Excellent written and verbal communication skills with a customer service orientation.
• Proficiency in English
• Strong analytical and problem-solving skills.
• Ability to work efficiently with a team.
• Ability to interact efficiently with a wide range of staff throughout the company.
• Proficiency in MS Office and PowerBI.
• Organization, leadership, and management skills with the ability to engage and motivate
• others.

Minimum Experience Required

• Education : BS degree in Finance, Accounting, Business Administration or Business
• Management.
• MBA or currently in an MBA program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.

Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.