Responsibilities :
- Correspond and interview with agents, witnesses, or claimants to compile information
- Take accurate and detailed statements from all involved parties
- Calculate and approve payment of claims within a certain monetary limit
- Negotiate and settle property losses with little oversight
- Coordinate with legal counsel in handling cases correctly
Negotiation and Settlement :
- Negotiate settlements with claimants, attorneys, and other involved parties in a fair and cost-effective manner.
- Collaborate with internal teams, such as underwriters and claims specialists, to facilitate efficient claims resolution.
Documentation and Reporting :
- Prepare detailed and accurate documentation of claim investigations, legal actions, and settlement agreements.
- Provide regular reports to management on claim status, legal developments, and financial implications.
Compliance and Best Practices :
- Ensure compliance with state and federal regulations, as well as company policies and procedures.
- Stay informed about changes in legislation and industry trends affecting commercial auto insurance.
Claims Adjustor Qualifications :
- 3+ years of previous bodily injury insurance experience, investigations or other related fields with liability, and property damage, and commercial auto (preferred)
- Experience in conflict resolution
- Strong negotiation skills
- Excellent written and verbal communication skills
- Deadline and detail-oriented
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