Experience with SAP UI5 or SAP Fiori design and developmentUnderstanding of SAP development concepts, guidelines and SAP architectureKnowledge of ERP systems in any kind of industryExperience with CDS views, OData, ABAP knowledge are nice to haveAdvanced English language (1.
To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution. (2.) To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.
3.) To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
4.) To provide technical assistance to the team members in resolving customer issues. (5.) To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.
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