Product Operations Specialist

Brainrider is a marketing and creative agency with teams in Menlo Park / San Francisco, Los Angeles, Seattle, New York City, London, and Toronto.

We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale.

We believe collaboration is at its best when we feel at home, so we work as a team - plain and simple. Whether we're brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork.

Are you our next team member?

The Role

Job Title : Product Operations Specialist

Length : 6 months

Estimated Start : December 2024

On-site : Menlo Park, New York, or Seattle

Brainrider is looking for a Product Operations Specialist to join our client-embedded team. As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of Meta's products.

We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.

What you'll do

• Support program execution strategy for multiple areas of products and the platform - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality / outcomes for product objectives via programmatic solutions
• Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions
• Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making
• General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans
• Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly

What you'll bring

• 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Proven time-management and organizational skills
• Experience working with teams to develop and improve operational systems and tools
• Ability to drive collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
• Experience in controlling risk and setting priorities
• Strong communication skills

Additional Information

We offer competitive salaries, paid vacation, work from home (WFH) support and set-up assistance, and a wide variety of other great perks!

The fine print :

• Please include current resume and cover letter, as we would like to learn more about you and your experience
• Candidates selected for next steps will be contacted
• You can learn more about working with us at Brainrider Careers

Brainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be - for ourselves, our team, and our clients.

We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we're here for that - and for you. We #ridetogether .

Relocation and sponsorship are not provided.