Core Responsibilities & Duties :
- Attend daily pre-shift / safety meetings to outline SOPs, Quality, or Training Topics
- Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance
- Assist with the training / on boarding of new hires
- Assist with the re-training and quality performance evaluation of current employees
- Investigate customer damage concerns for root cause analysis
- Ensure all company SOP’s are adhered to
- Adhere to all company forklift safety policies
- Report safety concerns or damages noted on the forklift to a manager / supervisor
- Address OSDM during loading / unloading with cargo handler / manager / supervisor
- Collaborate with local managers on corrective action plans
- Must be willing to work various shifts and days as necessary
- Other duties as assigned
Requirements :
- High school diploma or GED equivalent
- Organizational and prioritization skills
- Self-motivated and maintains a high level of energy
- Strong verbal and personal communication skills
- Ability to communicate effectively verbally and in writing.
- Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with employees to enhance performance
- Ability to carry out assigned task to their completion and meet deadlines
- Ability to pass forklift and hazardous certifications yearly.
- Ability to lift and pull cargo which weights 70lbs or less
- Ability to work under pressure and problem solve
- Ability to read and understand industry documents (container load plans, bill of lading, bonded documents
Skills :
- Ideal candidate will possess a can do attitude with a will do work ethic
- Must have the ability to work in a fast paced environment
- General computer skills - Microsoft Office, Outlook, AS400
- Strong verbal and written communication skills
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