Senior Product Manager - SBC Horizontal Capabilities (Business Cards & Payment)

West Creek 5 (12075), United States of America, Richmond, Virginia

Senior Product Manager - SBC Horizontal Capabilities (Business Cards & Payment)

Do you get excited about creating customer experiences that are simple and effective? Do you want to apply your skills to help small businesses thrive?

The Capital One Business Cards & Payments Team is seeking a Product Leader to lead our Small Business Card Horizontal Capabilities team.

In Business Cards & Payments, we're on a journey to be the card of choice for small businesses. Offering streamlined, omnichannel experiences for small business owners and their employees is a core part of our growth strategy.

Our focus on simplicity is driven by our ambition to help small businesses thrive, reducing overhead so they can get back to what they love most - growing their business.

We're looking for a leader that's equal parts coach, visionary, and problem solver. You'll be responsible for leading a team of Product Managers, co-creating a vision for the future while getting broad stakeholder alignment, and guiding the team to deliver exceptional value while knocking down all the things that slow us down.

In this role, you'll continue to grow as a product manager and leader, and we'll invest in your development across our product competency model :

Human Centered : You'll develop expertise in the customer journey of small business owners and delve into their needs, leveraging that understanding to create game-changing product offerings.

Business Focused : You'll build a product strategy, set OKRs, and work with your team to create a roadmap and deliver on those outcomes.

Technology Driven : You'll work with partners and platforms across the company to prioritize and deliver on your team's roadmap, and you'll gain an appreciation for delivering software in an enterprise.

Integrated Problem Solving : You'll define an iterative vision-backed product agenda that solves diverse customer problems and delivers business outcomes.

You'll solve challenging and interesting problems requiring you to balance tradeoffs between customer experience, business impact, and technical feasibility and align on recommendations with stakeholders.

Transformational Leadership : You'll lead a talented cross-discipline team, creating a dynamic and empowering team environment that fosters innovation.

We want you if you are :

Passionate & Customer Focused : You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

Team Player : You enjoy working with diverse people and driving the team toward a common goal. You know how to build a network of peers and stakeholders to grow your sphere of influence.

Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Your team knows their priorities and why they're doing what they're doing.

You always can rally associates to work with you.

Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.

You are comfortable with ambiguity, hungry to learn, and a seeker of new challenges.

Do-er. You're biased toward action; you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals.

You're well organized, able to multitask, and able to prioritize your work.

Growth-Minded Leader : You create an inclusive team culture, empowering your direct reports, and inspiring your broader team.

You care deeply about growing others.

Learner : You have an appetite to learn new things or new technologies all while exhibiting humility when the time comes to ask for help.

Basic Qualifications :

Bachelor's Degree or military experience

At least 5 years of experience in digital product management

Preferred Qualifications :

Bachelor's Degree in Computer Science or Engineering

MBA or Master's degree

3+ years of experience in Agile product management

Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.

e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.

com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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