Senior Manager, Project Implementation

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.

This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Supports the business by recommending appropriate actions, strategies and / or alternatives to meet business needs. Has responsibility for leading / managing of technical projects and / or programs during Implementation that fall outside of core IT functionality / scope.

Ensures the end state of the project meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.

Required Qualifications

Fundamental Components :

• Ability to manages complex projects or programs through to implementation that impacts multiple processes, systems, functions and products.
• Develops and implements strategic business plan to achieve business goals.
• Identifies gaps and recommends enhancements related to new and / or existing products, services and workflows based on broad view of the organization.
• Collaborates and partners with other functional managers, and external partners and business areas across / within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.
• Proactively works with BA’s and Business Owners to facilitate the requirements data capture; ensures BA’s using correct standard functional & technical requirements documents;

Reviews final requirements artifacts; Attends and contributes to the Command Center

• Facilitates requirement UAT hand-off Health Plan and business owners and highlights known exceptions; monitors traceability, problem solves exceptions, and tracks test plan attainment;
• Conducts lessons learned on all missed requirements to determine root cause;
• Compiles weekly requirements dashboard and determines action plans for exceptions; works collaboratively with Medicaid IT to manage execution and measure performance against SLAs;
• assists and coaches stakeholders to facilitate coordination and flow of information; participates in cross-functional continuous improvement efforts with IT and functional groups;

compiles and reviews actionable data / information / reports for decisions and actions

• Proactively manages and ensures compliance to the technology and requirements operating model
• Creates and maintains project plans and status reports in alignment with department guidelines
• Must have experience with requirements development, technology governance, and project management and be able to navigate / facilitate problem resolution with the business and IT.

Education

BS degree or a minimum of 7 plus years of experience related to standards & measurements, technology, systems, processes including project consultation.

Pay Range

The typical pay range for this role is :

$67,900.00 - $166,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.