Job Description
What you will be doing
- Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
- Know drink recipes, prices and type of beverages available.
- Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies.
Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Location Description
3200 Boardwalk Street, Ann Arbor, Michigan 48108 Experience comfort, convenience and excellent service at Sheraton Ann Arbor Hotel.
Located just minutes from Downtown Ann Arbor, our hotel places you near Main Street, corporate headquarters, the University of Michigan, Briarwood Mall, Cobblestone Farm and local attractions.
Spread out in our airy, spacious guest rooms and suites, featuring Sheraton Signature Beds, complimentary high-speed Wi-Fi, Le Grand Bain bath amenities, microwaves and more.
Dine on delicious American cuisine and cocktails in our upscale lounge and bistro.
Requirements
What we are looking for
- Effective communication skills, both verbal and written, to communicate with guests and associates
- High work ethic and self-initiative
- Able to work in high pressure and fast paced situations
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
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