Job Description
Job Description
Description
This Is Voice is looking for a friendly and professional Front Office Representative to be the first point of contact for our clients and visitors.
The Front Office Representative will play a key role in creating a welcoming environment, managing front desk operations, and providing administrative support to the team.
This is a great opportunity for someone who is organized, personable, and enjoys interacting with people.
Key Responsibilities
- Greet and welcome visitors with a positive attitude and direct them to the appropriate departments or personnel.
- Answer, screen, and route incoming phone calls promptly and professionally.
- Manage front desk operations, including handling mail, packages, and other correspondence.
- Maintain an organized and tidy reception area to create a welcoming environment.
- Schedule appointments and meetings, managing calendars and ensuring smooth communication.
- Support administrative tasks such as data entry, filing, and maintaining office supplies.
- Provide general information about the company’s services and respond to inquiries from clients and customers.
- Assist with various clerical duties as assigned by the management.
Skills, Knowledge and Expertise
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience in a receptionist, front desk, or customer service role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal skills and the ability to maintain a professional demeanor.
- Organizational skills with the ability to handle multiple tasks efficiently.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive healthcare benefits package.
- Retirement savings plan with company match.
- Paid vacation and holidays.
- Opportunities for professional growth and development.
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