Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Overnight Closer
Overnight Closer (Member Services Representative) . The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Ability to work 3rd shift (overnights). ...
Senior Custodian, Main Campus
Under the direction of the Housekeeping Supervisor, Housekeeping Manager, and Operations Manager, provide housekeeping services for the Housing Residential Halls, Apartments, Conference Facilities, and surrounding areas.Operate a variety of equipment to clean and maintain apartments, public areas, r...
Member Services Representative II (UCLA Branch, CA)
Provides consultative services to members regarding credit union products and services by assessing member needs. Assists members in establishing memberships, loan accounts and services, share accounts and savings services, completing necessary documents and performing data entry of records in compl...
Loan Closer
The Loan Closer will work closely with Loan Processors, Loan Officers, Underwriters, and external stakeholders to ensure loans are closed efficiently, accurately, and in compliance with company policies and regulations. ...
Group Fitness Trainer
Do you Rumble? Ready to shake up the stale norms of the group fitness world? Join the fastest growing boxing inspired fitness studio in the country. No matter where you are in your fitness journey, Rumble will elevate your fitness. Looking for energetic group fitness instructors. Physical Fitness: D...
Personal Trainer - West Hollywood
If youre seeking an opportunity to inspire others to reach their fitness goals, Crunch Fitness is currently looking for dynamic Personal Trainers to enhance our team. Conduct fitness assessments to understand clients' goals, health status, and fitness levels. NCCA Accredited primary Personal Tra...
Pet Hotel - Kennel Attendant I Bather I Receptionist I Animal Care Specialist
We are a large, well-established dog and cat hotel since 1983, and are looking for pet-loving individuals to join our team! The successful candidate will share our commitment to providing the highest quality care to our overnight pets & Doggie Daycare guests, bathing and relocations.All potential ca...
Mortgage Loan Closer- West Coast
About Guaranteed Rate Companies:.The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services.Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.Since its launch in 2000, Guaranteed Rate Companies ha...
Sales Closer for Inc. 500 Fast Growing Digital Marketing Firm
We are growing rapidly and looking for an additional sales closer to join our high-performance team with an exceptional compensation plan. ...
Hiring New Representatives (Customer Service/Support)
Entry Level Customer Service Representative Responsibilities:. We are currently seeking a collaborative and solution-oriented individual to join our customer service team! This is a seasonal to possible full-time position. Attracts potential customers by answering product and service questions. Prep...