Hotel Night Auditor

Aloft Arundel Mills BWI Airport
Hanover, MD, US
Full-time

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.

Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

This is a dual property role supporting the Aloft and Element.

Diploma or equivalent from high school is required; some college is desired

Great communications. and excellent customer service skills are required

Proficiency with computers is required; experience with reservation and accounting software is desired

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Overnight shift; requires flexible hours

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Complete additional bookkeeping, administrative, and accounting procedures as requested

Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Make sure every hotel guest has a pleasant stay

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

30+ days ago
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