Compliance - Technology Operational Resiliency Risk Management Lead - Vice President

Job Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.

You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.

Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technology Resiliency Risk Lead, you will report to the Head of Compliance, Conduct, Operational Risk (CCOR) Resiliency Risk and work across the 1st / 2nd Lines of Defense to lead independent risk oversight of technology and cyber resiliency risk and control environment and monitoring of the overall resilience landscape of JP Morgan Chase Technology.

You will need to have an in-depth understanding of technology and cyber resiliency risks, the integration of business, technology and third party resiliency, providing effective assessment and challenge, and informed consultation.

Additionally, you will need to be a strong self-starter, with intellectual curiosity, who can independently identify, assess, and monitor risks and the associated mitigating technology controls using a consistent, logical approach to assess and challenge the 1LOD technology resiliency operational environment as well as prepare / deliver written / verbal communications on risk and control assessment results to technical / non-technical audiences through senior levels within the firm.

The Compliance, Conduct, and Operational Risk Technology & Cybersecurity (CCOR Tech & Cyber) group within the organization has areas of alignment across all Lines of business (LOBs), Regions and Corporate Functions (CFs), responsible for the independent oversight of first line operational risk management practices and compliance with technology and cybersecurity laws, rules, and regulations.

Additionally, CCOR Tech & Cyber provides Firmwide end-to-end independent second line risk management oversight of Global Technology, the Chief Administrative Office including Global Supplier Services, Global Real Estate and Global Security, Business, Technology and Third Party Resiliency, Crisis Management, and Insider Threat.

Job Responsibilities

• Support the continued expansion of the CCOR Technology and Cyber Resiliency Risk Program, including interconnectedness between other Operational Resiliency domains (Business, Third Party, Data, Sites, etc.)
• Perform Technology, Cyber, and Cloud Resiliency monitoring, testing, issue management, and thematic analysis.
• Perform periodic independent review and challenge of relevant material risks that are identified by LOBs and CFs
• Assess and challenge the firm's 1st Line of Defense (1LOD) Global Technology Resiliency program.
• Identify, monitor, and test the technical implementation and governance of technology and cyber resiliency processes and controls inherent in the JPMorgan Chase environment, including Cloud Resiliency.
• Build strong relationships and work collaboratively across other CCOR LOBs / CFs business and technology operational risk coverage teams to ensure they have appropriate knowledge and information to assess and challenge the technology and cyber resiliency risks and controls affecting their coverage area.
• Monitor and analyze emerging technology risks and recommend appropriate risk mitigation strategies
• Assess 1LOD remediation action plans for timely completion and escalate any known weakness in the overall resilience landscape within the firm.
• Engage with key stakeholders regularly and provide consistent and comprehensive status of the resilience risk gaps and remediation activities.
• Oversee 1LOD resiliency capabilities and remediation activities for completion and escalate any identified vulnerabilities or weaknesses in the overall technology resilience environment.

Required Qualifications, Capabilities, and Skills

• 7+ years or more proven experience with Technology and Business Continuity Management or Disaster Recovery programs.
• Bachelor's degree in computer science, information technology, cybersecurity or a related field;
• Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.
• Ability to work with large, complex data sets and perform targeted risk-based data analysis
• Demonstrated ability to successfully communicate complex and nuanced topics orally and in writing across multiple levels in the organization.
• Track record of collaboration and relationship-building
• Highly disciplined, able to work with limited supervision and make independent decisions; High level of professionalism, self-motivation, and sense of urgency
• Strong understanding of technology infrastructure, security, and risk management principles and practices.
• Familiarity with industry standards and guidelines : ISO 22301, CERT RMM, FFIEC, and ITIL with professional Certification such as MBCI, CBCP, and other relevant industry certification;

Demonstrated broad technical knowledge of infrastructure technologies

Excellent MS Excel and PowerPoint proficiency

Preferred Qualifications, Capabilities, and Skills

• Advanced degree or relevant professional certification preferred
• Certified Business Continuity Professional (CBCP), Certified in Risk and Information Systems Control(CRISC), AWS, or related certifications or related is preferred.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness.

Risk Management provides independent oversight and maintains an effective control environment.