Job Developer

Job Description

Job Description

ICAN Supported Employment Program

Job Developer Job Description

Primary Function

The Supported Employment Program Job Developer must be a flexible, people oriented and dependable individual. This position provides administrative support for individuals with developmental and physical disabilities.

This position is directly responsible for providing client direct care through client work interest and skill assessment, job search activities, hiring practice, advocating for clients with hiring managers and decision makers in the community, and ensuring job or internship continuation.

Job Developers help clients with assessment, application, hiring, onboarding, and training activities. This position supports and fosters client choice.

The Job Developer reports to the Supported Employment Program Manager.

Schedule

Monday through Friday, 8 : 30am to 5 : 00pm

Benefits

Vacation and Sick Pay

Medical, Dental, Vision, Life, and Long Term Disability Insurance; and Health Savings Program

Referral Program

401(k)

Minimum Qualifications

Must be at least 21 years of age

Must be eligible to work legally in the United States

Must be able to maintain regular attendance and arrive to meetings and appointments on time

Must have the ability to communicate with a variety of individuals, including clients, guardians, coworkers, care providers, and the public

Must be able to multitask and work independently

Must be able to meet schedules and deadlines

Must be an organized, flexible, detail-oriented, and dependable individual

Must follow all the rules and regulations listed in ICAN’s Policy and Procedures Manual and ICAN’s Code of Conduct and Ethics

Must be comfortable working with people with disabilities and finding ways to help them determine and achieve their goals

Education, Experience, and Knowledge

One year experience working with adults with disabilities

One year sales or recruiting experience preferred

Must have strong computer skills and be comfortable using a computer regularly, including the use of Apple Macs, Microsoft Office, Google Docs, and client record databases.

Must have strong typing skills

Must be people-oriented with strong customer service and problem solving skills

Must be fluent in English and have strong / professional English writing and grammar skills

Bilingual in Spanish, Chinese, Korean, Japanese, or ASL a plus

Licenses and Other Requirements

Must have the ability to pass tuberculosis skin test

Submit to a fingerprint clearance through LiveScan before starting employment

Must be CPR and First Aid certified or be willing to complete CPR and First Aid certification

Must be CPI certified or willing to complete prevention-first training at hire

Must have reliable transportation. If taking public transportation, must have the ability to travel to job sites and hiring locations in the South Bay, West Los Angeles, and / or greater Long Beach areas.

If using a private vehicle, valid California Driver’s License or valid driver’s license from another state at the time of interview and throughout employment with a clean three year driving record.

Willingness to submit to DMV background check and provide evidence of current auto registration and liability insurance.

Physical Demands and Working Conditions

Sitting or standing for extended periods of time

Working in indoor and outdoor environments, as well as traveling

Professional Development

Job Developers must attend compensated state mandated ongoing professional development and continuing education classes for a minimum of eight hours annually.

This may require attending seminars at the regional center, applicable courses at other sites, or online.

Essential Role Responsibilities

Identifying client needs and interests at assessment meetings so job search activities may be focused on roles that meet the client’s goals and interests

Conducting weekly client job development meetings with each active client on their caseload, including scheduling appointments, monitoring client attendance, and completing meeting notes

Maintaining thorough client records and submitting status updates in client record database throughout the program life of a client

Building relationships with community businesses and leaders to increase organization visibility and increase awareness of work opportunities in the community

Advocating for and representing clients with hiring managers to improve a client’s ability to gain an internship or be invited to interview for a direct hire / placement.

Monitoring the completion of all required client and program documents, including job development notes and monthly summaries, placement and internship forms, and other required applicable documentation prior to client beginning work

Ensuring client pay stubs are obtained within one month of the qualifying date for incentive authorizations

Oversee ICAN Job Preparation Course

Maintaining positive and cooperative working relationships with clients, guardians, coworkers and ICAN staff.

Team Function Responsibilities

Act as the employer liaison between supervisors and ICAN, except when appropriate for job coaches to facilitate

Consulting at intake and assessment meetings for new clients with clients, parents, and case managers to assess whether the program is appropriate for the client

Acting as the initial job coach for newly interned or placed clients for their first shift so the client feels supported in the process of starting their new position, receiving initial training from their supervisor, and meeting their primary job coach

Informing the program manager of any client behavior or work issues and propose solutions

Maintaining positive and solution oriented effective working relationships with clients, guardians, hiring manager, coworkers, community members, and the ICAN community

Participating in weekly team meetings, in-service training, and monthly department training sessions

Ensuring the services provided to the clients are of the highest quality and in compliance with the Department of Rehabilitation (DOR), Department of Developmental Services (DDS), Regional Centers, and Commission on Accreditation of Rehabilitation Facilities (CARF) standards

Ensuring that all client placement job sites comply with accessibility and safety requirements

Supporting case managers by consulting or providing feedback on their monthly client progress reports

Supporting job coach forecasting by communicating with coach supervisors, coach schedulers, and the team at large to provide awareness of potential client work opportunities and coaching needs

Full adoption and active use of company systems, including client record databases, communications (email, phones, messaging), and digital reports

Identifying barriers to client success in obtaining the IPP / IHSP objective(s) and how those shall be overcome pursuant to section 56720(c)(2)(B) of these regulations

Providing positive role modeling to employees, clients and the ICAN community

Performance Requirements

Maintaining an equivalent of two placements, or one new placement and three new internships, per month as assessed on a quarterly basis

Maintain a 3.5 or higher performance evaluation score to remain eligible for any incentive bonuses

This is a full time position based out of the ICAN Torrance Office and the Long Beach Office and will generally work Monday through Friday from 8 : 30am to 5 : 00pm.