The Laundry Valet Attendant at the Sheraton New York Times Square Hotel is responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.
Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule.
Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry / dry cleaning.
Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
- protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely;
- answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals;
listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds;
stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Requirements :
Excellent customer service skills
Ability to work independently and with others
Good communication skills both oral and written
Attention to detail
Ability to multi-task
Display good initiative
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
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The Laundry Valet Attendant at the Sheraton New York Times Square Hotel is responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Monitor the cleanliness and appearance of laundry/dry cleaning. ...
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