Equipment Product Spec.

Job Description

Job Description

Salary Range is $65,000-$85,000.

SUMMARY : The primary function of the Branch Equipment Product Specialist is to be the central point of contact for their primary location(s) or area on all equipment-related topics.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and maintain an in-depth understanding of Hercules Industries Group 3 equipment product lines. Including equipment features, benefits, and installation requirements.
• Engage with customers / dealers to identify their HVAC equipment needs and recommend products and solutions to fit their applications.
• Provide training to internal staff on warranty processes, equipment matches, and system selections.
• Work as a liaison with the Equipment Team and Equipment Technical Support to resolve equipment related topics and issues.
• Provide directions to the DMS team and the branch area of responsibility to determine inventory requirements and min / max levels.
• Must stay current with industry trends in their area of responsibility. Including utility rebates, tax credits, local municipal incentives.
• Work with the branches and Equipment Team to establish pricing to dealer / customers.

VENDOR MANAGEMENT

• Search out competitive information such as pricing, products specific to their market.
• Maintains communications and contacts to collect and analyze technical, financial, marketing, and sales information for product line.
• Onboards new vendors to broaden, grow or improve our product offering and position.

COLLABORATION

• Work closely with other branch specialists, branch managers, sales teams, and support staff to achieve product performance goals.
• Foster a positive and productive work environment by coaching, sharing knowledge, with all team members.

INVENTORY

• Creates the product line merchandising & inventory strategy to meet objectives of the equipment product lines.
• Recommends and justifies strategic buys that create a financial or market advantage.
• Works in partnership with the DMS Team to monitor cost structure and proper inventory levels to support our sales and inventory plan to budget.
• Work in coordination with the product manager of parts and supplies to develop an inventory stocking plan that will support our equipment lines as well as service focused and AOR customers.

MARKET DEVELOPMENT & SUPPORT

• Leads application support and product training initiatives for assigned product lines in their area of responsibility.
• Solicits and communicates necessary competitive information and new market trends to appropriate stakeholders.
• Assists sales personnel in the quote process as necessary.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE :

• Bachelor’s degree from accredited four-year college or university preferred.
• 5 years related experience preferably in the HVAC distribution / HVAC field industry; or equivalent combination of education and experience.
• Proficient with Microsoft Office Suite, particularly Word, PowerPoint and Outlook; advanced Excel skills a plus. Familiarity with AS400 database preferred.
• Strong interpersonal skills and ability to work both independently and as part of a team required.
• Excellent written and verbal communication skills.
• Demonstrated ability to prioritize and manage multiple assignments in a fast-paced environment to meet deadlines with efficiency and accuracy.
• Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Ability to pass background check and drug screen.

LANGUAGE SKILLS : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence, as well as the ability to speak effectively after groups of customers or employees of the organization is needed.

MATHEMATICAL SKILLS : This position requires the ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.

COMPUTER SKILLS : Excellent computer skills including Microsoft Office. Experience with AS400 database preferred.

REASONING ABILITY : Ability to interpret a variety of instructions furnished in oral or written form. Ability to use sound judgment and problem-solving skills.

ATTENDANCE DEMANDS : The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Attendance is required Monday through Friday 8 : 00 A.M. to 5 : 00 P.M. or within normal business hours as established by the supervisor.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel;
• and required to speak, read, and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance;

and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate but may be loud on occasion.
• This is a fast-paced environment.

DISCLAIMER : The preceding job description is designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or other legally protected status.

Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

Hercules Industries offers the following insurance : medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life / AD&D and Voluntary Life AD&D).

We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP). Effective October 1, 2019, Hercules became an employee-owned company.

An ESOP is a qualified retirement plan.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.