Business Office Manager - Skilled Nursing

Business Office Manager - Skilled Nursing

Cascade Terrace Nursing Center

Portland, OR

Pay Rate : Hourly Pay Rate Maximum : 42 Pay Rate Minimum : 29

What does the BusinessOffice Manager do?

This is a highly visible role at our care center whereyou would get involved in many different areas of our business! You would bedirecting the overall administrative, billing and accounting of our skillednursing center’s business office in accordance with all applicable laws,regulations, and Prestige Care standards.

This is a terrific jump off point tonot only make a difference every day, but to start (or build) a career in thehealthcare field, with the Prestige Care Family!

Why join thePrestige Care Family in the Business Office Manager role and what can we offeryou?

• See the impact of your expertise and care byinteracting with our residents and their families on a daily basis, and get toknow them long term.
• This is a fast-paced environment where therewill be a lot on your plate, but important work that truly matters and helps.
• You will be able to collaborate with a strongteam of health care providers, all while working in a home-like setting.
• You will have the ability to bring pure joy andcommunity to our residents.
• Enjoy a strong promote-from-within culture : thepossibilities are endless.
• Our 35+ year old, family-owned and operated organization(with over 80 locations in 8 states) means we aren’t too small, but not toobig. You are known here.
• There are many office manager and other similarroles in this one, you can go home every night knowing that what you didtruly mattered.

We love and serve seniors in their time of need, and it’s trulyrewarding work.

In this job, everyday you will

1. Manages business office systems in accordancewith Prestige procedures including completion of daily, weekly and monthlytasks and non-negotiables.

2. Maintains accurate and up to date records ofbusiness office functions including accounts receivable (A / R), accounts payable(A / P), admissions and census numbers, resident insurance information andfinancial files, bank deposits, petty cash and resident trust accounts.

3. Performs routine billing processes by ensuringbilling is set up, billed and collected in a timely and accurately manner.

Identifies, researches and corrects billing discrepancies.

4. Manages collections of all receivables accordingto Prestige procedures and document efforts within billing system. Partnerswith Administrator and regional support to problem solve and collect ondifficult accounts.

5. Assists with the admission process for newresidents by verifying payer source and completion of admission forms.

6. Completes month end close within designatedtimeframe, participates in monthly A / R review and completes necessary reportsas required.

7. Provides prompt, professional and courtesycustomer services to residents, family members, vendors and outsiderepresentatives.

Communicates with residents and / or responsible partiesregarding bills and financial obligations.

8. Manages petty cash and resident trust accounts.Ensures accounts are balanced and update to date according to state regulationsand Prestige policy.

9. Maintains in-depth knowledge of skilled nursinginsurance billing including Medicaid, Medicare, private insurance, HMOs, andco-insurance and stays apprised with industry changes regarding covered chargesand billing best practices.

10. Participates as part of the leadership team byactively contributing in problem solving, decision making, center andcompany-wide initiatives and attending leadership team meetings such as standup, Triple Check, Utilization Review (UR), Quality Assurance PerformanceImprovement (QAPI), and other meetings as required.

Education & Experienceyou need to qualify :

• Two years’ experience working in business officeincluding managing accounts receivable required.
• Must be proficient with Microsoft Excel and haveexperience using accounting software.
• Experience with skilled nursing and knowledge ofMedicaid and Medicare billing preferred.
• Ability to work independently to prioritizeresponsibilities and meet deadlines.

Ways you can advancebeyond the Business Office Manager role :

Once you master this role, you could consider any numberof clinical roles with additional education, including the Licensed PracticalNurse, Registered Nurse, Staff Development Coordinator, or Unit Manager roles withPrestige Care.