Role : Program Manager (PM)
Location : Ft. Liberty, NC
Education / Certifications : B.S. Degree in IT Management or related; PMP or PgMP; ITIL Intermediate; IAT Level II
Years of Experience : 10+ yeas’ experience with management and control of complex information systems architectures involving multiple disparate database, network, and communications sub-systems
Clearance Level & Investigation : Top Secret
IA Cert Level (DoD 8570.01) : IAT Level II
Computing Environment Certifications : N / A
Job Description : Qualifications :
Qualifications :
- Minimum certifications include PMP or PgMP; ITIL Intermediate; and IAT II Certification.
- Must hold a B.S. Degree in IT Management, or related field.
- Must demonstrate understanding of Army IT operational and technical requirements and advanced understanding of Army IT applications and network systems.
- Requires minimum 10 years’ experience management and control of complex information systems architectures involving multiple disparate database, network, & communications sub-systems.
- Required Security Clearance TOP SECRET.
Responsibilities :
- Manage contract services IAW DoD policy, regulation, statutes, SOPs, and Best Business Practices, including ITIL.
- Provide contract management and services for reports or information mandated by DoD Policy, Regulation, Statute, other state, or government agencies;
support requirements related to changes or additions to directives, regulations, or policy.
- Facilitate increases and decreases in support personnel requirements and manage staffing and service levels along workload fluctuations.
- Work with Bravura’s PMO to provide centralized and coordinated management of all services, including administration, resourcing, personnel and process management, compliance, and communications and manage cross-project dependences within Customer IT service areas.
- Serve as on-site POC to Customer and provide technical supervision and guidance for all contractor personnel assigned to the effort.
- Responsibilities include interfacing with Government management, staffing of tasks, formulating and enforcing work standards;
responsible for creating personnel and project schedules, reviewing work discrepancies, and communicating Government policies to personnel.
Verify that personnel meet defined objectives, provide timely and quality deliverables and services to Customers; verify IT services are provided in client-friendly and cost-optimized manner;
employ ITIL framework to align IT services across mission, architecture, processes, and customer support.
- Provide monthly invoice report for review and acceptance of services for payment processing.
- Update Contract Management Plan on annual basis.
- Provide accomplishments, issues, and recommendations for weekly activity reports IAW staffing processes assigned by the Government.
- Provide Monthly Status Report to detail list of accomplishments; completed efforts; deliverables; conferences; trips conducted and attended;
spending rates; and overall evaluation of performance and problem areas.
- Provide ITSM for total cost of ownership and perform basic financial accounting of architecture expenses and expenditures.
- Support planning of emerging technology and development of short and long-term IT plans to identify technology solutions, technology refresh opportunities, and recommendations to meet mission requirements.
- Oversee Change, Release, and Deployment Management to apply agile methodologies to all changes, releases, and initiatives.
- Oversee System Integration & Configuration Services to manage deployment of approved changes, emergent upgrades, and enhancements of GFE, COTS, and GOTS systems.