CRM Solutions Architect (REMOTE)

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a CRM Solutions Architect opportunity at Ellsworth Adhesives.

The ideal candidate would be open to hybrid or remote work.

Are you passionate about integrating, designing, and implementing CRM solutions that will enhance the business and company growth?

Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!

Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space / aerospace, and electric vehicle industries! Click to see our state-of-the-art facility and distribution center and learn more about our business, and to find out more about the industries we serve, and to learn about our consumer and manufacturing divisions.

You will

RESPONSIBILITIES

• Leads the design and implementation of Microsoft Dynamics Sales (CRM) solutions.
• Administers and ensures the CRM system is configured to meet business requirements and integrates with other enterprise systems.
• Designs and implements integration solutions to connect Microsoft Dynamics Sales with P21 ERP, Microsoft Business Central, Azure Purview, and other systems.
• Works with departmental stakeholders to gather requirements, develop project plans, and ensure timely delivery.
• Implements security measures to protect CRM data and ensure compliance with company policies, legal requirements, industry standards, and data privacy regulations.

PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! for a summary of Employee Benefits.

QUALIFICATIONS

• 5+ years of experience as a CRM Support Analyst or similar role.
• Bachelor's degree in Data Science, Information Technology, Business Analytics, or a related field.
• Proven experience with Microsoft Dynamics 365 CRM, help desk software and support ticketing systems.
• Advanced skills in Microsoft Office Suite.
• Advanced troubleshooting and problem-solving skills.
• Experience in user training and developing training materials.
• Knowledge of data governance principles and best practices.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Ellsworth Corporation is an Equal Opportunity Employer providing equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, pregnancy, genetics, or any other legally protected status.

If you are an individual with a disability and require a reasonable accommodation for any part of our employment process, please follow the instructions on our page of our Careers website.

Ellsworth Corporation is an industry leading global corporation, we specialize in the distribution, manufacturing and custom packaging of adhesives, specialty chemicals and dispensing equipment.

We stand apart from the competition by going above and beyond high quality products. We offer expert assistance, valuable services, decades of experience, and a host of resources to ensure we're providing the best possible solution for our customers’ applications.

Corp #remote #Dynamics #CRM