Job Details
Description
Job Overview :
The key function of the Assistant Club Manager will be to help the Club Manager run the day to day operations of the club.
The Assistant Club Manager will be an active participant of the team and will lead by example by providing a warm, engaging, up-beat and positive energy while serving all Members, Guests, and team mates throughout the entire club.
Responsibilities :
The Assistant Club Manager will support the Club Manager in the following :
- Drive sales through successful tour execution and lead generation activity
- Execute all initiatives that support the delivery of the Blink member experience
- Manage the staff on day to day performance
- Assist in driving Personal Training revenue
- Interview, hire, train and develop new staff members
The Assistant Club Manager will be directly responsible for :
- Conduct weekly inventory, including retail, beverage, marketing collateral and maintenance supplies
- Place monthly supply orders and retail orders as needed via the Blink web portal
- Create Front Desk and Maintenance schedules
- Order drinks weekly
- Manage entire cash reconciliation and deposit process
- Receive and adjust all retail inventory via club management software
- Complete onboarding of all new associates
Team Responsibilities :
- Facilitate new Member sign up and Guest trial transactions
- Maintain our levels for cleanliness and organization of all areas in the Club
- Maintain high visibility throughout the Club
- Ensure the safety of Members, Guests and Team
- We take pride and have fun
Qualifications :
- Proven leadership ability in an educational, fitness or professional setting
- Minimum one (1) year management / key holder / MOD experience in a customer service business
- Proven ability to direct and train team
- Excellent verbal and written communication skills
- Possess honesty and personal integrity
- Enthusiastic, energetic, friendly and personable
- Passionate, intelligent and knowledgeable regarding the fitness industry
- Current CPR / AED certification
- Computer literate on the Microsoft Suite
- Hardworking and diligent
- Excellent time management, organizational, problem solving and follow-up skills
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