APPLY NOW! Are you tired of the corporate games? Feel unappreciated? Sign on bonus for the right candidate with CDK experience! We are looking for a Service Advisor to join our growing team! The right candidate will have automotive service advisor experience and a valid driver's license.
The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Positive attitude is a must! Our focus as a company is providing the best atmosphere for growth and we do that by requiring all employees to have a positive attitude!
Compensation estimate $60,000 - $100,000
Benefits
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Meet with customers and determine their needs for repair and / or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers’ vehicles, including their time management / efficiency, parts ordering, job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Valid commercial driver’s license & clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers / business machines
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills.
Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience.
When you join our team, you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor
As a Service Advisor, you will be responsible for providing exceptional customer service, addressing clients' automotive maintenance and repair needs, and maximizing service department profitability. Service Advisor - Serpentini Chevrolet of Tallmadge. We are currently seeking a skilled and customer...
Service Advisor / ASM
As a Service Advisor, you will own our customer’s experience in the service lane. Service Advisor/ASM - Summit Toyota - Akron, OH. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. You are the first ...
HFA Advisor Services Associate
The Managed Desk - Platform Support Associate delivers a great Advisor and Client experience using the Evestnet advisory The Managed Desk - Platform Support Associate delivers a great Advisor and Client experience using the Evestnet advisory account platform by providing technical, policy and proced...
Tire Service Advisor (Bedford, OH)
Additional duties (assigned based upon dealership location):.Adequately perform the job duties of a tire technician as needed.Provide team leadership to tire store technicians:.Communicate daily work assignments, priorities, and goals.Coach and assist in the development of team members.Coordinate wo...
Automotive Service Advisor
Refers to service history, inspects vehicle, and recommends additional needed service. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Advises customers about necessary service for routine mainten...
Automotive Service Advisor
Refers to service history, inspects vehicle, and recommends additional needed service. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Discounts on Products and Services. Advises customers about neces...
Automotive Service Advisor
The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional customer service and knowledgeable advice to customers requiring automotive repairs and maintenance. Coordinate with the service technicians to ensure timely completion of repairs. Prior experience in automo...
Student Services Advisor
Proven experience providing exceptional customer service in an education or service-oriented environment, addressing student inquiries and needs effectively. Strong problem-solving skills, including the ability to assist students in resolving academic and personal challenges by connecting them with ...
HVAC Service Technician
Are you an experienced HVAC Service Technician who takes pride in your work? Do you have a strong dedication to providing excellent customer service? Looking for a company that is equally committed to its team members? Then Apollo Heating, Cooling, and Plumbing ...
Service Advisor
We are looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. Accredited training in service advisor skills, customer satisfaction, and quality control. Automotive service advisor experience. The day-to-day du...