OLITS IT Business Analyst

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The Florida Legislature

Office of Legislative Information Technology Services

Job Title

IT Business Analyst

General Summary

The successful candidate for this position will have a minimum of five years of experience as an IT business analyst. This person will possess writing skills that include requirements and user stories as well as testing skills that include test case design and test script creation.

This position will work with the Legislative Committees (business) and Information Technology (IT) to produce detailed analysis, written requirements, problem description and other documents.

It will also track and report on project or issue status and provide testing support. This is not a data analyst position and data analysis experience will not count toward the five years of required experience.

The Office of Legislative Information Technology Services (OLITS) supports a variety of technology needs and services for the legislative units that report jointly to the Senate and House of Representatives and are housed administratively under the legislative branch.

OLITS encompasses the Legislature’s Data Center, Applications, Project Management, Network, Systems Administration and Customer Support units.

Application Development provides analysis and design, code development, quality assurance, delivery and ongoing support responsibilities serving the joint units and the public.

The Project Management team provides project management and support to the OLITS units. The Network, Systems Administration and Customer Support unit supports approximately 300 legislative customers with email, phone services, hardware and software support, wireless network, scalable and secure IT infrastructure services.

The joint units of the Florida Legislature include the : Office of Legislative Services, Florida Commission on Ethics, Office of Economic & Demographic Research, Florida Historic Capitol Museum, Office of Program Policy Analysis and Government Accountability, Office of Public Counsel, and several committees and councils.

Essential Duties / Responsibilities

• Foster relationships with stakeholders to build a community of trust to gain knowledge regarding their IT needs
• Fully understand customer business processes
• Conduct requirements gathering and analysis activities by working with stakeholders, developers, designers, QA analysts and internal / external customers
• Write user stories
• Collaborate with the OLITS team to ensure delivery of requirements
• Communicate status to management and stakeholders
• Design test cases and perform testing
• Facilitate and conduct meetings while asking questions and soliciting feedback, presenting and capturing notes / requirements

Knowledge, Skills and Abilities

• Experience in IT business analysis and testing as well as experience in a software development organization
• Experience with agile software development
• Experience in conducting thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes and develop user stories or use cases
• Ability to be an advocate for the user and provide usable and efficient solutions for their problems
• Ability to analyze and interpret user requirements and adjust to rapidly changing user requirements
• Ability to communicate technical information clearly and concisely, both verbal and written
• Ability to understand and convey business priorities and the relative importance of their projects
• Ability to translate technical information and research into non-technical language as necessary to effectively communicate with stakeholders
• Develop use cases as a key communication tool between the business and technical teams
• Experience writing user stories, test plans, design documentation, workflows and wireframes
• Ability to be proactive and take initiative with little or vague directions to solve problems

Minimum Qualifications

A bachelor's degree from an accredited college or university in computer science, management information systems, business administration, education, communications, graphic arts, mathematics, statistics, geography, or engineering and three years of progressively responsible information systems experience.

Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.

Total experience must equate to a minimum of five years related to Business Analyst work; including requirements writing and testing

Preferred Qualifications

• Experience with Azure DevOps, Team Foundation Server or similar work item tracking system
• Ability to process information logically
• Possess excellent communication and interpersonal skills
• Ability to work under deadlines
• Experience with root cause analysis processes and providing solution options to internal and external stakeholders
• Willingness to learn and discover new concepts
• Ability to establish and maintain effective working relationships with others
• Strong attention to detail, analytical skills, design skills, and ability to multitask

Salary

Hiring salary commensurate with experience with the anticipated salary of $60,000 to $80,000. The Legislature offers a competitive benefits package.

Application Deadline

Open until filled.

Submission of Application

Qualified applicants should mail a completed Legislative Employment Application and resume to :

Office of Legislative Services

Human Resources Office

Re : OLITS Business Analyst Position

111 W. Madison St, 701

Tallahassee, FL 32399-1400

Email : OLSHRS@leg.state.fl.us

Applications are available through the Florida Legislature's web site Online Sunshine and in Room 701 of the Claude Pepper Building.

Accommodation for Disability

If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803.