Training Coordinator II - Billerica, MA.

Careers that Change Lives

A Day in the Life

The Training Coordinator II is responsible for performing a wide variety of duties under limited supervision to support the manufacturing training program.

The primary responsibilities involve developing, implementing, supporting, and monitoring TWI / CSD related training programs;

assessment and certifications of learning; creation & monitoring of training matrices (trackers); and supporting onboarding in all forms and for all populations, including classroom instruction, 1 : 1 facilitation, small and large group trainings, development of content, & tracking of efficacy.

The individual is expected to collaborate with all manufacturing support functions to ensure the training program components are meeting the needs of the business.

Location : This position will be based onsite at 880 Technology Park Drive Billerica, MA 01821

Shift Time : Monday Friday, 6 : 00am-3 : 15pm

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

Support assemblers & operators in production areas in TWI Training Program; ensuring progress, problem-solving around obstacles;

coaching individuals as they develop their skills as trainers.

• Support program progress in various lines & departments, partnering with TWI Trainers on the manufacturing floor & supporting them as the program experts.
• Facilitate training to a group of new hires in onboarding; emphasizing critical manufacturing & quality concepts & positively representing Medtronic, in a new hire’s introduction to the company.

Lead the group through the onboarding session, providing all new hires with a foundation for success.

Obtain information needed to prepare in-house training programs; prepare training materials; develop training content;

and coordinate the development of training aids. Update as needed.

• Collaborate with a range of stakeholders, process owners, and subject matter experts to define, maintain, and improve training programs ensuring the right training for the right audience.
• Use creative problem-solving to partner with learners, managers, and process owners to respond to and resolve issues.
• Trains, delegates, and reviews the work of lower-level employees and may be responsible for leading daily operations of a work team.
• Maintain communication with trainers, trainees & leadership to ensure effectiveness of training.
• Create, organize, plan, and present various forms of onboarding, orientation, and skills training for both new and established employees.
• Work on complex and complicated activities related to special assignments and providing instructions to accomplish day-to-day activities to junior individuals in the department.
• Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluate program effectiveness through assessments, surveys, and feedback.
• May support special projects & assignments.
• Ability to succeed in a variety of environments, as a typical workday entails some time on the production floor facilitating or overseeing training, some time working at your desk on various computer tasks, and some time attending team and dept meetings & collaborating with various teams & functions in their locations.

Required Qualifications

Minimum of 2 years of relevant experience and may require vocational or technical education or certification in addition to prior work experience

Preferred Qualifications

• Experience working in Agile
• Training Within Industry (TWI) or Continuous Skills Development (CSD) experience
• Organized- ability to maintain training records, rosters, progress notes & plans, & all certification records independently after being trained.
• Proficient with Microsoft Office Suite and related program software, specifically : Word, PowerPoint, Excel
• Presentation skills to a variety of audiences including new hires, a small, specialized team, or site leaders.
• Ability to manage your role in several projects & initiatives simultaneously.
• Ability to lead small group tours on Manufacturing floor (*You will be trained on the content).
• Ability to use a variety of multimedia training platforms and methods.
• Ability to design and implement effective training and development, with support.
• Experience with training in a manufacturing setting, and / or demonstrated experience with providing on-the-job training & skill assessment.
• Ability to learn and adapt to changes in technology, processes, and requirements.
• Ability to work effectively across disciplines to implement creative solutions to complex problems.
• Ability to navigate scenarios involving considerable judgement & independence.
• Bachelor’s Degree or some college
30+ days ago