HOA Manager

Job Description

Job Description

Job Description of Community Manager

Board

Coordinate meetings

Attend scheduled and special Board meetings

Working with the board, issue meeting agendas and notices, attend

meetings, and distribute Board packages, as well as mailout for

annual meeting packages

Communicate all known matters of importance to the Association

Some Assistance with Associations committees, at direction of

the Board

Obtain contractual quotes for the board, as directed by the board

Assist Board with understanding Articles of Inc., Covenants, and

By-Laws and recommend attorney counsel as appropriate for legal

matters

Work with board to establish maintenance policies and checklist

for maintenance responsibility (Whether resp. with HOA or owner)

and recommend attorney agreement

Consult with the Board on standards to be maintained for the

Association

Maintenance

Property Inspections (twice a month) mostly drive through,

unless otherwise specified in contract Walk throughs to

identify needs must be done with at least one board member.

Identify maintenance needs of the property with the board and act

in accordance with board direction

Recommend preventive maintenance programs as appropriate and as

laws may change

Enforce the community legal documents; covenants, restrictions,

rules, by-laws at the direction of the board of directors

Coordinate maintenance and repairs as directed and / or discussed

with the board

Inspect completed work for approval of invoices and ask board for

their satisfaction and approval of payment, as discussed with

board. Cannot climb ladders. (Community Manager job is one of

administrative assistance with some clerical and basic knowledge

of satisfactory repair on small projects.)

Administration

Distribute appropriate literature to homeowners and the Board w /

Board approval and as directed by the board

Initiate general correspondence dealing with business matters of

the Association between governmental officials, legal,

independent contractors, homeowners and other entities with the

Association has business matters, as directed and approved by the

board

Maintain files and records (minutes, bylaws, covenants, policies,

contracts, financials, insurance, correspondence, work orders,

invoices, etc.)

Track and log homeowners requests, complaints as appropriate

not all calls need recorded

Track and log work orders and ARC requests

Put together scopes of work for requesting proposals from

contractors and as approved by the board for maintenance,

repairs, grounds, pool, clubhouse, etc. as directed by the

board and as is the responsibility of the HOA

Maintain communications with each Board member, homeowners,

contractors, etc. as appropriate

Accounting

Work with board treasurer and RS Fincher Accounting Manager

regarding hoa budgets, monthly financial statements, collecting

dues, deposits, bills, invoices, maintain bank accounts, invest

funds, assist CPA w / audits and reconciling bank statements

Assist Board in development of a reserve account and obtaining

reserve study and updates of same

Limit unapproved expenditures per the management contract.

Insurance

Solicits, procure and maintain insurance coverage as approved by

the board and as required by governing documents and

state / federal requirements

Ascertain replacement value or required value

Process Association's insurance claims

Technology

Maintain and provide access to association records, as

appropriate and following the HOA documents and statutes of the

state

Maintain homeowner database / members registry

Provide a basic web presence for each client associations to

download association rules, by-laws, covenants, clubhouse

reservation forms, and other online documents

NOTE :

1. All service provided to an HOA must be accomplished per the

management Association contract, nothing less and nothing more.

Questions or concerns regarding the contracts are discussed only

with Sheri Fincher either with the community manager or board

member.

2. A community manager is not an attorney, engineer, general

contractor, insurance agent or underwriter, CPA, etc. and should

not act as one nor interpret law, contracting or engineer

details, etc. The community manager is contracted to work for

and Association under the direction of the board of directors.