Position Description :
We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence.
This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Position Duties :
- Ensure your team provides outstanding service & satisfied guests.
- Train & coach the team.
- Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
- Implement restaurant controls, especially cash & inventory.
- Set & Meet restaurant goals for service, operations and financial results.
- Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations.
- Provide coaching and feedback to the team.
- Supervise in accordance with GPS values, traits and behaviors.
- Demonstrate strong problem-solving skills.
- Follow and enforce all cash policies; address and document any policy violations.
- Any / all other duties as assigned by the Restaurant General Manager (RGM).
Position Requirements :
- 0-2 year of supervisory experience in a restaurant or retail setting
- High School Diploma or GED preferred
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
About our benefits : We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with
- Strong, performance-based bonus program
- Regular performance reviews
- Health & Life Benefits
- HSA programs
- Anniversary Vacation Bonus
- Employee Rewards & Recognition Program
- Career development through structured training programs
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