Operational Excellence Technical Director - Manufacturing

Operational Excellence Technical Director - Manufacturing

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A unique opportunity has arisen for an Operational Excellence Expert with a background in Drug Substance, Drug Product and / or Pharmaceutical packaging process improvement to join our highly talented Global Operational Excellence team.

This director-level position can be based at any of our locations worldwide.

In this individual contributor position, you will apply advanced approaches to develop a continuous improvement culture and problem-solving environment to steer the organisation as an Operational Excellence Professional.

Ensure the organisation, at all levels, impacts the status quo to achieve business needs by using and deploying the MPS Management System (MPS is our internal operational excellence system) appropriately in all the organisation’s areas of business including at site level, above site and in external manufacturing settings.

Under the direction of the Regional Site Support Director, the MPS Technical Director will work with management teams at sites manufacturing Drug Substance, Drug Product and Packaging.

Approximately 50% of the time will be spent on the floor providing direct, hands-on support of activities, while 25% will be spent coaching executives and managers within the Line of Business (LoB) and 25% focusing on Book of Knowledge.

Due to the nature of the work and diversity of sites, expected travel is up to 50%.

The Operational Excellence Technical Director role includes but is not limited to the following deliverables :

• Partner with functional management, plant managers and their SLTs to provide strategic oversight and vision for the implementation of MPS within the company and develop Strategic plans to execute performance improvement activities.
• Develop and / or influence standard systematic improvement approaches to be adopted by the team.
• Develop and maintain a book of knowledge specific to Drug Substance, Drug Product and Packaging which allows for ever more fast and effective progress with each successive engagement at a customer.
• Manage end-to-end Line of Business process improvements and projects to drive results.
• Utilize various tools, techniques, and ways of thinking in conjunction with the House of MPS and MPS improvement system to diagnose, investigate and improve business processes.
• Provide teaching and coaching to effectively develop talent and transfer Lean skills into the organization for the development of Lean experts.
• Act as the recognized global point of contact and expert for any DS / DP / Packaging related subject as informed by the latest developments.
• Support and train all GMPS team members on the book of knowledge.
• Apply a high level of Change Management Expertise enabling coaching and development of others to ensure all activities include appropriate change management methods and risk mitigation approaches.
• Support all areas of the Business with Change Execution Management guidance no matter what the program content.

MPS Technical Director Capabilities :

• Skilled in application of advanced MPS skills needed to drive beyond stability and into more advanced areas of :
• Efficiency improvements beyond stability (labor, material, equipment, method 4M).
• Lead time reduction (inventory).
• Door to door pull systems.
• Rhythm wheels and role cards.
• Proactive approaches to reduce problems.
• Integration with Digital solutions and opportunities.
• Demonstrates End to End Business Acumen focused on Outcomes Orientation and be able to engage sponsors and clients, direct major changes, and effectively coach senior management and E2E Managers.
• Demonstrate the capability to drive accountability for execution while navigating and influencing stakeholders.

Required Experience and Skills :

• Specific background in successfully bringing about improvements in Pharma Drug Substance, Drug Product, Packaging beyond basic stability.
• Expertise in analyzing complex end-to-end supply chains and driving process improvement.
• Hands-on application of Lean tools and techniques : Standardized work, scientific problem solving, value stream mapping, mistake proofing, SMED, 5S-Visual management, Heijunka.
• Experience applying consultative skills : ability to influence decision making, execute and coach on change management (SRF), ability to interact with all levels of the business (senior leaders to shop floor working teams), project management skills (demonstrated ability in managing large teams), solid business acumen, proven team building skills, exceptionally good listening skills, results oriented, strong analytical skills, and prior process improvement roles.
• Coaching, Teaching and driving a high-performance organization. Proven record in coaching and teaching others to think, behave and apply lean methods and tools.

Ability to enable and leverage diverse perspectives, talents, etc. to achieve business outcomes.

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