Securitas Technology Is a world leader and global provider of security, health and safety solutions and services. We're guided every day by our commitment to making the world a safer place.
We are seeking a motivated and experienced National Account Manager to join our team. The ideal candidate will be responsible for managing national accounts, developing business relationships, and implementing sales strategies to drive growth.
The National Account Manager will collaborate with internal teams to ensure customer satisfaction and achieve sales targets.
Strong communication, negotiation skills, and a proven track record in account management are essential for this role.
At Securitas Technology, we believe in celebrating our differences and creating a supportive environment where all voices are welcomed, appreciated and represented.
Here, our colleagues are empowered to think big, fail fast and push the boundaries of Innovation. As a purpose-led organization, we aspire to make a difference every day - and we're looking for the best and brightest to join our team.
Job Duties
- Maintain relationships and manage specific national account customers.
- Work with identified National Accounts to drive product and RMR sales with new and existing end user customers.
- Manage to revenue and gross margin targets for each identified National Account.
- Work with key customers to identify and address specific needs. Bring identified needs back to business for product development.
- Develop and maintain relationships with customers to ensure long-term success.
- Act as the liaison between customers and internal teams ensuring clients’ requirements are met.
- Identify and attract prospective new strategic customers.
- Ensure brand consistency and negotiate contracts.
- Collect and analyze sales data and trends.
- Maintain high customer satisfaction ratings, according to company standards.
- Liaise with Sales and Marketing departments to set and implement strategies for product updates and new products.
- Stay up-to-date with internal and external developments and suggest new ways to increase sales
Requirements and skills
- Proven work experience managing National accounts or customers
- 3+ year experience in sales and customer service
- Demonstrable experience in negotiating and meeting clients requirements
- In-depth understanding of sales performance metrics
- Hands on experience with CRM software and MS Excel
- Excellent analytical and organizational skills
- Strong communication skills
- Ability to lead and motivate team members.
- Availability to travel as needed.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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