LIEAP Human Services Specialist

About the Position

• Who can apply : External
• Classified / Unclassified Service : Classified
• Full-Time / Part-Time : Full-Time
• Regular / Temporary : Temporary (999 hours annually)
• Work Schedule : Monday through Friday
• Eligible to Receive Benefits : No
• Veterans' Preference Eligible : Yes
• Search Keywords : LIEAP, Human Services, Eligibility Determination, Temporary, 999 hour, EES

Compensation : $19.16 hourly

Individuals hired as temporary LIEAP staff are limited to working 999 hours per one-year period

Position Summary & Responsibilities

The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF.

You can be part of the growth and opportunity for our team to help serve the individuals and families in your community.

Thrive With Us and find your career and purpose!

LIEAP 999 hour temporary staff are responsible for processing LIEAP (Low Income Energy Assistance Program) applications which are received from across the state of Kansas during the 2024 2025 application period.

Temporary staff will utilize the state of Kansas KEES eligibility computer system to determine eligibility and authorize LIEAP benefits for applicants.

Temporary staff are responsible for answering the statewide LIEAP 800 phone number and providing guidance and direction to those callers.

View the full position description : http : / / content.dcf.ks.gov / hr / careers / K0240900.pdf

Qualifications

Minimum Qualifications : High School Diploma or GED; Two years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and / or providing technical assistance relevant to the agency’s programs.

Post-secondary education may be substituted for experience as determined relevant by the agency.

Preferred Qualifications : DCF and / or LIEAP experience; Experience working with the public; One year of customer service experience;

Proficient in accurate data entry; Bilingual in English and Spanish (verbal and written is ideal).

Post-Offer, Pre-employment Requirements :

Security Clearance : A background check (KBI - criminal background, welfare fraud, driver's license and Child / Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check.

Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Tax Clearance : Candidates offered employment in a State of Kansas position will need to apply for a Kansas Tax Clearance Certificate within 10 days of being offered a position.

For more information, visit the KDOR Tax Clearance Request Information page.