Director Client Success SLED
vTech Solution is looking for a bright & dynamic incumbent for the position of Director Client Success - SLED to work from its Corporate Office in DC .
Overview : Director Client Success - SLED will be responsible for increasing team revenue / profitability and increasing market presence across the United States by assisting a team of sales professionals who are tasked with aggressively selling into current and future customer site, helping to manage our public sector contracts portfolio, as well as regular engagement with our key partners.
Why join vTech :
- Be part of a fun and fast growing, family environment
- Opportunity to learn and grow an exciting career.
- Attractive Salary and Benefits
- Job Satisfaction
- Perfect Place for Perfect Talent
- Work Life Balance
If you are an enthusiastic person , have passion for Business Development anda desire to make a difference in the lives of people by helping them achieve their dreams, and want to have a real impact on the growth of a company, we would like to hear from you.
Primary Responsibilities :
- Responsible for identifying target opportunities, qualifying program pipeline, and being the face of vTech Solution to critical mission owners and stakeholders including officers, mission owners across agencies up to and including CXO-level relationships.
- Manage existing contracts, delivery of contracts and build relationships to expand business in existing accounts.
- You’ll work closely with prospects and partners as a subject-matter sales expert to demonstrate how a proposed solution meets and exceeds customer requirements and in quarterbacking win strategies that utilize Field / Inside Sales, Proposal, Legal, Finance, and System Integrator teammates.
- Responsible for meeting and exceeding assigned pipeline and bookings quota.
- Work closely with the Senior Management and Sales Account Team to provide relevant analysis / market information and strategic recommendations to result in a bid / no-bid decision.
- Monitor relevant bid-boards to help find and track new and existing opportunities.
- Lead pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks.
- Prepare and provide information and decision briefings for senior management.
- Responsible for validating / endorsing the technical solution in close partnership with the SMEs.
- Coordinates with the Programs team to assure that solution design can be properly delivered.
- Develop a timeline and ensure that we meet key deal milestones and deadlines.
- Post-award lead handoff process to transition a contract to the Programs team to lead.
- Become an expert in your domain, develop appropriate technical expertise, understand the value to the mission, ghost the competition, and use passion and conviction to win.
- Partner with key business units and their leadership in developing winning value propositions, sales strategies, and gathering customer feedback.
- Engage with senior decision-makers and influencers internally and within the accounts supported - must be comfortable and credible in executive conversations.
Required Qualifications :
- Experience in building and executing client call plans, developing accounts, and planning & shaping strategies in a collaborative market team environment.
- Experience in managing clients like DC, MD, VA Governments.
- Understands full cycle of business development and deal qualification.
- A proven leader with a mindset to prioritize and delegate and develop team members.
- Excellent communications, presentation, and problem-solving skills.
- Flexibility and ability to adjust on the fly to new demands with a sense of urgency.
- Must be able to work independently as well as in a team.
- Ability to think outside the box, implement innovative ideas.
- Microsoft Office software, including Word, Excel, and PowerPoint, is required.
Note
This is a general description of the duties and responsibilities most frequently required of this position. vTech may from time-to-time request that the incumbent performs other related tasks and assumes reasonable responsibilities that have not been specifically included in this description.
Benefits and Incentives :
vTech believes well-being empowers us to thrive, we offer robust and comprehensive benefits including :
- Medical, Life & Disability Insurance for full-time employees
- Dental insurance
- Vision insurance
- 401k Retirement Plan : Offering pre-tax and post-tax ROTH contribution options with immediate vesting.
- 401(k) matching each pay period.
- Generous Time Off Programs : Including 10 paid holidays per year.
- Employee Assistance Program : Providing support for behavioral health, physical wellness, and financial advice.
- Employee Discounts & Perks.
- In-house Technical / Skills Training for career growth.
Position Type : Full- time permanent.
Compensation :
- Salary : Annual