Job Description
Job Description
Established and very busy Allstate Agency seeking talented addition to our team! We are looking for an exceptional candidate to join our elite team of insurance professionals.
If you are a customer service superstar and love assisting, advising and selling insurance to help protect the lives of the people we serve, then we want to talk with you about this opportunity!
As a member of our team you will be vital to our continued success and growth. Our phones get super busy with existing customer service requests and quote requests from new potential customers.
With relevant skills in sales and customer service, you will provide expert guidance on insurance policies. Join us in delivering exceptional service and helping clients navigate the complexities of insurance coverage.
The compensation and benefits package is robust combining a base salary, monthly commission and bonus opportunities to far exceed average income.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Life Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Responsibilities
- Managing incoming calls from clients related to their insurance policies and / or quote requests.
- Assisting customers with their inquiries about policy details, claims, premiums, and more
- Processing policy changes, updates, and cancellations as per the clients request
- Explaining the different types of insurance policies and coverage to customers
- Identifying and assessing customers needs to achieve satisfaction
- Resolving product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution
- Maintaining records of customer interactions, processing customer accounts, and filing documents
- Contributing to team effort by accomplishing related results as needed
- Hit new business goals by being effective quoting and presenting policies and options to prospects.
Requirements
- Strong background in insurance customer service and sales techniques
- Excellent communication skills to effectively interact with clients
- Ability to work in a fast paced sales environment
- Experience in sales administration and analysis
- Customer service skills and understanding of insurance regulations
- A strong desire to deliver excellence
Insurance Agency Team Member
Established and very busy Allstate Agency seeking talented addition to our team! We are looking for an exceptional candidate to join our elite team of insurance professionals. As a member of our team you will be vital to our continued success and growth. If you are a customer service superstar and l...
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