Data Entry & Customer Support

Data Entry & Customer Support

Role : Data Entry & Customer Support

Pay : $18-21 / hour

Location : Sand Springs, OK

Benefits : This position is eligible for Health, Dental, Vision, 401K, PTO

Type of Employment : Contract to Hire

Essential Functions :

• Review and enter customer orders into the ERP system daily with a high level of accuracy
• Communicate with customers regarding the status of their order in a timely manner
• Process invoicing for shipments the same day, when possible
• Coordinate with operations regarding customer orders
• Ensure accurate contract pricing and send to customers as necessary
• Assist in the collection of payments as appropriate
• Answer, assist, and direct all incoming telephone calls and visitors to appropriate parties or locations, greeting visitors in a professional and courteous manner
• Provide driving directions and direct drivers to appropriate docks
• Perform clerical work such as scanning, typing, and filing
• Prepare shipping labels and schedule carrier pickups and deliveries
• Address customer complaints as necessary

Qualifications :

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.