MANAGER, QUALITY MANAGEMENT

Position Summary

The Quality Manager is responsible for providing leadership to the quality technicians and other personnel assigned by ensuring employees have a clear understanding of the quality expectations and procedures to identify and communicate quality results to appropriate supervisors, managers, and production employees.

Essential Functions and Key Responsibilities

• Develop, promote, and foster a culture of quality among all business groups.
• Promote quality achievement to achieve budgetary goals throughout the organization.
• Develops and executes effective methods for inspection, testing, sampling, and training to draw valid conclusions.
• Develop and manage Quality Department auditing systems.
• Establish standards and clearly defined quality methods for staff.
• Define quality procedures jointly with operating staff.
• Identify controllable process variation issues.
• Assess the product specifications of the company and its suppliers to achieve and maintain customer requirements.
• Work with purchasing staff to establish quality requirements from external suppliers.
• Work with mathematical concepts such as probability and statistical inference, Statistical Process Control (SPC), fundamentals of algebraic formulas.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community in a timely manner.
• Liaison between customers and manufacturing.
• Develop consistent quality standards for manufacturing to meet customer needs.
• Utilize the following basic quality tools : Pareto diagrams, flow charts, check sheets, cause and effect diagrams, graphs, histograms, scatter diagrams and control charts to ensure data collection is valid, accurate and meaningful and utilized as the basis for recommendations.
• Support compliance with plant EHS systems and programs.
• Performance management of Quality Department.
• Secure and maintain AAMA certification, IGCC, NAMI, NFRC, and other governing bodies.
• Schedule, coordinate, and manage 3rd party audits.
• Manage customer rejects.
• Process and perform root cause analysis.
• Ensure alignment of data collection and analysis with organizational quality objectives with criteria that will include occurrence count, cost to the company and impact to the customer.
• Assist management and supervision in providing feedback to all manufacturing process personnel based on customer comments, internal and external measurement status, audit results, quality project status and information identified by product returns.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in quality related or technical field.
• At least 6+ years of manufacturing experience and at least 3 years of quality experience in a manufacturing environment.

Knowledge of regulatory requirements.

Knowledge of QA and QC process implementation.

Knowledge of Word, Database and Project Management software.

Building products experience strongly preferred.

CQE or CQM is desired.

Six Sigma Certified preferred.

Physical Demands

This position may require lifting of windows and doors.

Recruiter Contact : TAWANA MUHAMMAD

TAWANA MUHAMMAD

[email protected]

YKK AP America Inc. is an