We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.
5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology.
We are committed to Continuous Improvement, not just in our factories or processes, but in our people.
The Clean Water Center is a subsidiary of A.O. Smith, located in Appleton, WI. The Clean Water Center is your one stop water resource.
We provide extensive testing, inspection, consultation, and treatment to solve water quality issues of any kind.
Primary Function
Responsible for the outbound and inbound phone calls to schedule service and sales opportunities, data entry, helping walk in retail customers, placing reminder calls to existing customers, taking job odors over the phone, assisting with inventory, assist with emailing invoices to customers and maintaining a clean and inviting showroom.
Responsibilities
- Answering incoming phone calls and scheduling service or sales opportunities.
- Greet all customers as they enter the showroom.
- Data Entry
- Update all customer information in our database.
- Follow up phone calls to customers.
- Sales orders for mail delivery or showroom pick up.
- Outbound phone calls to existing customers for service and delivery reminders
- Respond to internet inquiries.
- Assist showroom customers with products and questions.
- Assist with inventory.
- Perform other duties as assigned by supervisor.
Role Specific Responsibilities
Qualifications
- High School Diploma or GED required. Associates Degree preferred
- Outgoing, Personable, Organized, Strong Multi-tasker, great communication.
- Able to work well with a team and individually.
- Able to lift 50 lbs.
Education
High School Diploma or GED
Years of Experience
Minimum of 1 year related work experience
We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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