- Operate a cash register, lottery, and scanner using correct scan or ring method.
- Maintain daily logs and status reports.
- Ability to operate equipment in location while following established best practices.
- Process customer transactions.
- Oversee and direct workflow of customer service employees.
- Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.
- Handle customer transactions and resolve customer concerns as necessary.
- Provide training as needed through expertise and knowledge.
- Resolve complaints following established procedures, seeking management support when necessary.
- Accurately scan / ring all items.
- Handle tenders following company policies.
- Build relationships, educate our customers, and create sales.
- Adhere to all Company policies / procedures and government regulations.
- Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
- Complete all training requirements by respective due dates.
- Stocking and cleaning interior and exterior of the building.
- Accurately handle and secure all monies, funds and other media assigned.
- Ability to represent A Culture of Caring and The Pursuit of Excellence Ô through Big Y’s Firm Foundations Ô (Character, Collaboration, Personal Development, Actions & Results).
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the store.
- Attention to detail, accuracy, ability to prioritize and follow-through.
- Possess excellent organizational, interpersonal, and communication skills.
- Ability to learn and utilize computer applications.
- Must be at least 18years of age.
- Must consent to and pass a drug screen and background investigation at time of hire.
Bilingual Customer Service Specialist
As a Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer suitable solutions. Previous experience in a customer service or retail role is preferred. You will also be responsible for addressi...
Customer Service Specialist (Big Y Express)
Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
Customer Service Specialist (Big Y Express)
Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist @ Toyota
The service greeter will be assisting customers who are bringing their vehicles in for various service appointments. The Greeter also works directly with the Service Advisors and Service Manager. Greet customers at their vehicle in the service drive. Excellent customer service skills. ...
Remote Call Center Customer Service Representative
Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Gain the skills nece...
Customer Service Representative
Identify areas for improvement in customer service processes and work with management to implement changes that enhance efficiency, service quality and customer experience. Proficiency in customer service software and tools, with a solid understanding of customer service best practices and industry ...
Cashier/Sales Associate - Midday/2nd Shift
Step into the heart of the day as a Mid/Second Shift Associate! This shift is perfect for those who enjoy the bustling midday and early evening hours.Our convenience store and gas station become a central hub for a diverse range of customers, from lunchtime regulars to evening commuters.If you thriv...