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Encompass Administrator

Encompass Administrator

Flat Branch Home Loans IncChesterfield, MO, US
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Job Description

Job Description

Description : Basic Description :

Provide Encompass and mortgage software support to all internal teams including handling questions related to all applicable systems. Complete assigned project work related to Encompass and other mortgage software.

Responsibilities :

  • Maintain Encompass admin system, create business rules and applicable coding as needed to complete projects.
  • Maintain and create custom forms, plug-ins and SDK integrations
  • Customize system to support company initiatives, department projects and other ventures as needed
  • Test and implement new system rules / procedures as needed
  • Provide Encompass support in person, online and over the phone to all departments
  • Document any changes made to Encompass or other programs
  • Provide basic training and guidance as needed to all teams
  • Provide basic IT assistance as needed
  • Any other duties as assigned

Requirements :

Qualifications & Skills :

  • In-depth knowledge of Encompass, the mortgage industry and processes
  • Encompass Admin experience required
  • Excellent communication and interpersonal skills
  • Analytical abilities and problem-solving skills
  • Prolonged periods sitting at a desk and working on a computer.
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