A company is looking for a Frontline Support Engineer to join their Americas Support team.Key ResponsibilitiesOwn and resolve technical issues using available resourcesProvide real-time support and remote troubleshooting during US time zonesCollaborate with senior teams during outages and manage customer queries professionallyRequired Qualifications1-2 years of experience as a Technical Support Engineer or similar roleAbility to work under high pressure and manage time effectivelyExperience with API implementation and debuggingKnowledge of databases, Kibana, Grafana, and scripting languagesUnderstanding of cryptographic algorithms used in blockchain networks
Technical Support Reliability Engineer
A company is looking for a Technical Support Reliability Engineer IV to provide dedicated support for strategic accounts. ...
Senior Technical Support Engineer (Remote)
To learn more, visit Mattermost is seeking a talented Senior Technical Support Engineer based in the US, preferably on the East Coast, to support our growing number of US Federal and Government customers. The ideal candidate will be adept at managing support tickets via Zendesk and possess a strong ...
Technical Support Lead Engineer
Key Responsibilities:Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product impr...
Federal Technical Support Engineer
Communicate with our core engineering team to provide real-time product feedback from the field. Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
Technical Support Engineer
A company is looking for a Technical Support Engineer in the US. ...
Technical Support Engineer Intern - Division of Information Techology
As a Technical Support intern, you will work in the Enterprise Infrastructure area of the Information Technology Division and will provide support to infrastructure teams responsible for supporting the desktop environment including workstations, laptops, tablets and mobile devices. Technical Support...
IT Support Specialist - Security Clearance Required
We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. Submit ITD tickets to DONCIO Mobility team via SECNAV SharePoint Portal for initial issuance of mobile devices, for missing, lost, or stolen devices, and for requesting any out-of-baseline f...
Sr. Software Engineer, Mobile CICD (Enterprise Platforms Technology)
What You’ll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions relating to mobile application development and delivery Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating i...
Technical Support Specialist II
The Tier II Technical Support Specialist is the central point of contact for all IT-related incidents and service requests and is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Technical Support Specialist II. Maintain exc...
Common Ground USA: Training Consultant for Technical Support
The project management team for the Resilient States Project is seeking a consultant to support our programming in Pennsylvania and Texas. ...