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Service Delivery Technician II

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Service Delivery Technician II.Key Responsibilities : Maintains availability for customer inquiries through various channelsInterprets and troubleshoots customer issues, documenting interactionsProactively updates knowledgebase articles and achieves performance goalsRequired Qualifications : High school diploma requiredCompTIA A+ certification preferred2+ years of technical customer support experiencePossess good troubleshooting skillsAbility to thrive in a fast-paced, technically advanced environment

14 days ago
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